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Parent & Guardian Outreach
Beginner
3 min read

How automated outreach workflows work

Triggers, throttles, and approval gates.

Overview

Triggers, throttles, and approval gates.

This guide walks through the recommended workflow inside the Parent Outreach area of PSA 360.

Key points

  • Triggers, throttles, and approval gates.
  • Lives in the Parent Outreach area of PSA 360.
  • Every action is logged to the case timeline and audit log.

What to do next

Open the Parent Outreach page from the left navigation to see this in context, or use the related articles below to dive deeper.

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