PSA 360 Help Center

PSA 360 is the intervention center for Pupil Services and Attendance teams — caseloads, outreach, SART/SARB, and reports in one place.

A morning, midday, and afternoon routine that keeps caseloads moving and nothing falling through the cracks.

How PSA 360 calculates risk bands and what each color means for your next action.

When and how to open a case so the system can track interventions, escalations, and outcomes.

Log every call, message, and visit — successful or not — so the case timeline tells the full story.

Tasks keep nothing from slipping. Create them manually or let automation propose them.

Orient new users to PSA 360 — dashboard, search, roles.

Routines that move caseloads forward every day.

Reading attendance, grades, risk, and intervention history.

Open, manage, escalate, and close cases.

Logging contacts, templates, multilingual messaging.

Conducting and documenting student attendance meetings.

School Attendance Review Team end-to-end.

SARB readiness, packets, hearings, post-hearing follow-up.

Connecting students and families to support.

Manual and automatic tasks, due dates, assignment.

Schoolwide attendance, intervention outcomes, trends.

What AI does, how to review it safely, and limits.

Generate, review, and track delivery of letters and packets.

Users, roles, thresholds, automation, audit.

Quick fixes for common issues.

Reference for every page in PSA 360.