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Beginner
4 min read

Understanding Student Risk Indicators

How PSA 360 calculates risk bands and what each color means for your next action.

Overview

PSA 360 assigns every active student a risk band — Low, Moderate, High, or Severe — recalculated nightly from attendance, grades, prior interventions, and demographic context.

When to use this

Read the risk band first whenever you open a profile. It tells you how urgent the next action should be, but never replaces your professional judgment.

How it is calculated

| Input | Weight |

| --- | --- |

| Absence rate (year-to-date) | High |

| Truancy event count | High |

| Tardies > 30 min | Medium |

| Course D/F count | Medium |

| Days since last successful parent contact | Medium |

| Open SART/SARB referral | Boost |

The thresholds are configurable by district admins under Settings → Risk thresholds.

What each band means

  • Low — Monitor; no required action.
  • Moderate — Document one outreach this week.
  • High — Open a case, escalate to outreach, plan SART if no improvement in 14 days.
  • Severe — Same-day contact attempt; review for SART or SARB readiness.

Example

A 9th grader with 12% absence rate, two truancy events, one F, and no parent contact in 21 days lands in High. The recommended action is to open a case, log a contact attempt today, and check SART eligibility within two weeks.

Best practices

  • Read the trend arrow next to the band — improving cases need different action than worsening ones.
  • Override risk only with documented justification.

Common mistakes

  • Closing a case the moment risk drops one band.
  • Treating the score as a verdict instead of a starting point.

Related articles

  • Recommended Daily PSA Workflow
  • How to Open a PSA Case

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