Help Center
PSA 360 Help Center
Guides, workflows, tutorials, and answers for using PSA 360 effectively.
Category
Daily PSA Workflow
Routines that move caseloads forward every day.
Recommended Daily PSA Workflow
Beginner
A morning, midday, and afternoon routine that keeps caseloads moving and nothing falling through the cracks.
6 min read
How to review students needing attention today
Beginner
Use the dashboard widget to triage your top 10 first.
3 min read
How to use the daily absence dashboard
Beginner
Filter by school, grade, and reason; clear absences in bulk.
3 min read
How to review chronic absenteeism alerts
Beginner
What triggers an alert and how to act on it.
3 min read
How to identify new truancy triggers
Beginner
The truancy queue, letter cadence, and case linkage.
3 min read
How to prioritize your caseload
Beginner
Combine risk band, last contact date, and SART/SARB readiness.
3 min read
How to complete daily follow-up tasks
Beginner
Tasks page workflow: snooze, complete, reassign.
3 min read
How to prepare the next day's work
Beginner
End-of-day routine to set up tomorrow's dashboard.
3 min read