Help Center
PSA 360 Help Center
Guides, workflows, tutorials, and answers for using PSA 360 effectively.
Category
Student Profiles
Reading attendance, grades, risk, and intervention history.
Understanding Student Risk Indicators
Beginner
How PSA 360 calculates risk bands and what each color means for your next action.
4 min read
Understanding the student profile page
Beginner
Anatomy of the profile: header, attendance, courses, contacts, timeline, case rail.
3 min read
Reading attendance history
Beginner
Year-to-date heatmap, period view, and unexcused vs excused.
3 min read
Understanding period attendance
Beginner
How period absences differ from daily and why they matter for truancy.
3 min read
Reviewing grades and D/F indicators
Beginner
What the academic snapshot includes and how it affects risk.
3 min read
Reviewing intervention history
Beginner
Reading the intervention timeline and outcomes.
3 min read
Reviewing parent contact history
Beginner
Filter by method, language, outcome.
3 min read
Understanding risk scores
Beginner
Inputs, weights, and overrides.
3 min read
Reviewing AI-generated student summaries
Beginner
What the assistant includes, what it skips, and how to edit safely.
3 min read