Getting Started
Beginner
4 min readWhat is PSA 360?
PSA 360 is the intervention center for Pupil Services and Attendance teams — caseloads, outreach, SART/SARB, and reports in one place.
Overview
PSA 360 helps Pupil Services and Attendance counselors (PSAs) move from reactive paperwork to proactive intervention. Every student is risk-scored daily; every case is tracked from intake through SARB; every parent contact is documented and translatable.
Who should use PSA 360
- PSA counselors — daily caseload, outreach, conferences, SART/SARB.
- Site administrators — schoolwide trends, intervention effectiveness, staff workload.
- Attendance clerks — uncleared absences, daily lists, parent contact support.
- District PSA leads — cross-school monitoring and equity oversight.
What it replaces
- Spreadsheets that go stale the moment SIS refreshes.
- Sticky notes for follow-up tasks.
- Manually-typed truancy letters in three languages.
- Paper SARB packets reassembled the night before each hearing.
Step-by-step: your first 10 minutes
- Open the Dashboard — your day's caseload is already prioritized.
- Click Smart Triage — review the AI-suggested next action for each student.
- Open one student profile — read attendance, grades, intervention history.
- Log a parent contact or schedule a home visit from the right rail.
- Open the Help Center (this page) any time you need a refresher.
Best practices
- Start every shift on the dashboard.
- Trust risk scores to set priority, but always read the profile before acting.
- Document failed contact attempts — they matter for SART/SARB.
Related articles
- Recommended Daily PSA Workflow
- Understanding Student Risk Indicators
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