How document delivery status works

Overview

Sent, returned, certified mail tracking.

This guide walks through the recommended workflow inside the Documents area of PSA 360.

Key points

• Sent, returned, certified mail tracking.
• Lives in the Documents area of PSA 360.
• Every action is logged to the case timeline and audit log.

What to do next

Open the Documents page from the left navigation to see this in context, or use the related articles below to dive deeper.