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SART Workflow
Beginner
3 min read

How to create a SART record

From a case, with auto-pulled history.

Overview

From a case, with auto-pulled history.

This guide walks through the recommended workflow inside the SART area of PSA 360.

Before you start

  • Confirm you have the right role and school scope to create a SART record.
  • Open the relevant student profile or case so context auto-populates.
  • If the action affects parents, verify the preferred contact language is set.

Step-by-step

  1. From the left navigation, open the page for SART.
  2. Locate the action create a SART record in the toolbar or row menu.
  3. Fill in the required fields. PSA 360 highlights anything missing in red.
  4. Review the summary card before confirming — once submitted it is added to the audit log.
  5. Confirm. A toast shows success and any auto-created follow-up tasks.

Tips

  • Use keyboard shortcut ⌘K (Ctrl+K on Windows) to jump straight to a student or case.
  • Most actions create a timestamped entry on the case timeline — no separate note needed.
  • If something looks wrong after saving, use the audit log to see who changed what.

What to do next

Check your Tasks page — most actions in this area auto-create a follow-up. If a parent or student needs to be informed, draft the message from the case timeline so it is logged automatically.

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