How to generate a SARB case narrative

Overview

AI draft + human edit workflow.

This guide walks through the recommended workflow inside the SARB area of PSA 360.

Before you start

• Confirm you have the right role and school scope to generate a SARB case narrative.
• Open the relevant student profile or case so context auto-populates.
• If the action affects parents, verify the preferred contact language is set.

Step-by-step

1. From the left navigation, open the page for SARB.
2. Locate the action generate a SARB case narrative in the toolbar or row menu.
3. Fill in the required fields. PSA 360 highlights anything missing in red.
4. Review the summary card before confirming — once submitted it is added to the audit log.
5. Confirm. A toast shows success and any auto-created follow-up tasks.

Tips

• Use keyboard shortcut ⌘K (Ctrl+K on Windows) to jump straight to a student or case.
• Most actions create a timestamped entry on the case timeline — no separate note needed.
• If something looks wrong after saving, use the audit log to see who changed what.

What to do next

Check your Tasks page — most actions in this area auto-create a follow-up. If a parent or student needs to be informed, draft the message from the case timeline so it is logged automatically.