Why staff review is required before final action

Overview

Policy and ethical guardrails.

This guide walks through the recommended workflow inside the AI Assistant area of PSA 360.

Key points

• Policy and ethical guardrails.
• Lives in the AI Assistant area of PSA 360.
• Every action is logged to the case timeline and audit log.

What to do next

Open the AI Assistant page from the left navigation to see this in context, or use the related articles below to dive deeper.