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Mental Health Referral Process

Student Mental Health
Updated 2025-08-01

How to identify students in need and connect them with school-based and community mental health services.

Identifying Students in Need

Common Indicators

  • Declining academic performance
  • Frequent absences or tardiness
  • Withdrawal from peers or activities
  • Emotional outbursts or mood changes
  • Self-harm behaviors or statements
  • Changes in appearance or hygiene
  • Reports from teachers, peers, or parents

Referral Pathway

Step 1: Initial Screening

  • Conduct a brief conversation with the student
  • Use a screening tool if available (e.g., PHQ-A for depression, GAD-7 for anxiety)
  • Document observations and concerns

Step 2: Inform Parent/Guardian

  • Contact parent/guardian to discuss concerns
  • Obtain consent for services (or inform of your obligation to refer if there is imminent risk)
  • Provide resources for community services

Step 3: Internal Referral

  • Complete the school's mental health referral form
  • Refer to the school psychologist, LCSW, or COST (Coordination of Services Team)
  • Set a timeline for the initial assessment

Step 4: External Referral (if needed)

  • Provide family with a list of community mental health providers
  • Assist with Medi-Cal enrollment if eligible (many CA students qualify)
  • Connect with county behavioral health services
  • Follow up to ensure the student has connected with services

Confidentiality Considerations

  • FERPA protects student records — parental consent needed for most disclosures
  • CA Education Code §49602 — Communications between students and school counselors are privileged, except when:
  • There is a clear and present danger to the student or others
  • The student is a minor reporting abuse or neglect
  • Disclosure is required by law
  • Minor Consent Laws — CA allows minors 12+ to consent to mental health treatment in certain circumstances (Family Code §6924)