Knowledge Base
Mental Health Referral Process
Student Mental Health
Updated 2025-08-01How to identify students in need and connect them with school-based and community mental health services.
Identifying Students in Need
Common Indicators
- Declining academic performance
- Frequent absences or tardiness
- Withdrawal from peers or activities
- Emotional outbursts or mood changes
- Self-harm behaviors or statements
- Changes in appearance or hygiene
- Reports from teachers, peers, or parents
Referral Pathway
Step 1: Initial Screening
- Conduct a brief conversation with the student
- Use a screening tool if available (e.g., PHQ-A for depression, GAD-7 for anxiety)
- Document observations and concerns
Step 2: Inform Parent/Guardian
- Contact parent/guardian to discuss concerns
- Obtain consent for services (or inform of your obligation to refer if there is imminent risk)
- Provide resources for community services
Step 3: Internal Referral
- Complete the school's mental health referral form
- Refer to the school psychologist, LCSW, or COST (Coordination of Services Team)
- Set a timeline for the initial assessment
Step 4: External Referral (if needed)
- Provide family with a list of community mental health providers
- Assist with Medi-Cal enrollment if eligible (many CA students qualify)
- Connect with county behavioral health services
- Follow up to ensure the student has connected with services
Confidentiality Considerations
- FERPA protects student records — parental consent needed for most disclosures
- CA Education Code §49602 — Communications between students and school counselors are privileged, except when:
- There is a clear and present danger to the student or others
- The student is a minor reporting abuse or neglect
- Disclosure is required by law
- Minor Consent Laws — CA allows minors 12+ to consent to mental health treatment in certain circumstances (Family Code §6924)