Communication Principles

• Lead with concern, not blame
• Use culturally responsive language
• Offer interpreter services proactively
• Focus on partnership and shared goals

Initial Contact Template

> Dear [Family Name],

>

> We are reaching out because we've noticed [Student Name] has missed [X] days of school this semester. We want to make sure everything is okay and see how we can help.

>

> Regular attendance is important for [Student Name]'s success, and we'd like to work together to address any challenges.

>

> Please contact us at [Phone/Email] to schedule a time to talk.

Meeting Invitation Template

> Dear [Family Name],

>

> We would like to invite you to a meeting with our School Attendance Review Team (SART) to discuss [Student Name]'s attendance and create a plan for improvement.

>

> Date: [Date]

> Time: [Time]

> Location: [Location]

>

> Interpreter services are available upon request. Please let us know if you need any accommodations.

Tips

• Document all contact attempts (date, method, outcome)
• Try multiple contact methods (phone, email, letter, home visit)
• Involve the student in conversations when appropriate
• Celebrate improvements, no matter how small